Occupational Certificate: Computer Technician
Coming Soon
TYPE: Occupational Certificate
MODE: Class-based
DURATION:
CREDITS: 282
QCTO Curriculum Code: 351201001
SAQA Qualification ID: 101408
NQF LEVEL: 5
PURPOSE:
The qualification addresses the NSDS III target of providing programs to meet industry needs, particularly in computer maintenance and support. With the rise of personal and business computing, it prepares students to become skilled computer technicians, proficient in hardware and software troubleshooting.
Competent learners will have hands-on repair skills and the ability to assist users, resolve technical issues, and maintain networks and computer systems, often working in IT departments or as support specialists.
The program also encourages entrepreneurial opportunities in computer repair and maintenance.
While it provides foundational knowledge, it does not cover vendor-specific training.
Competent learners can pursue various career paths, including roles as database assistants, software developers, network technicians, and system administrators, while also emphasizing the importance of staying updated with technological advancements through professional affiliations.
International comparability
Related international qualifications:
England – Level 3 Advanced Diploma in ICT Systems Support
Australia – Certificate IV in Computer Systems – UEE40111
India – Technical Support Executive-Non Voice, NVEQF/NVQF Level 5
A qualified learner will be able to:
- Identify the potential green technologies, processes and procedures to create a sustainable computer environment to reduce e-waste in an organisation.
- Set up desktop/laptop for a new user according to software compatibility by installing operating systems and peripheral equipment according to given specifications.
- Communicate effectively using appropriate methods to maintain effective customer relationships according to organisational standards.
- Analyse and resolve hardware/software problems such as operational discrepancies to optimise performance of the desktop/laptop systems.
- Apply knowledge of principles and practices in order to identify and solve problems arising in the course of their work.
